Customer Service & Claims

Auto Policy Changes 

• Request Auto ID Cards

• Request Change, Addition or Deletion of Vehicle

• Add a Driver

• Remove a Driver

• Request Auto ID Card(s)

Property Policy Changes
(Home, Renters, Business Property etc.)

• Property Policy Change

• Request Certificate of Insurance

• Add/Delete Loss Payee/Mortg.

• Change of Address

• Evidence of Insurance

• Change of Beneficiary

• Rollover Request

• Change of Ownership

• Name Change

If you would like us to assume the servicing of an existing insurance policy please review the Agent/Broker of Record change procedures below.

• Request Change of Agent / Broker of Record

It is always better if you talk with one of our agents before talking to the insurance company about your claim. Claims counseling is an important part of our service. We will provide you with valuable insights into the claims process ahead. Claims may be reported to our office at 412-221-7010 during regular business hours (8:30 AM - 5:00 PM). After hours and on weekends, our answering service will contact one of our agents that will return your call promptly.

Insurance companies, however, encourage you to report your claims directly to their claims centers. Their services are available 24 hours a day, 7 days a week. Our companies' direct reporting numbers are shown below. If your carrier does not have a number listed scroll down for our claim forms that can be submitted online.

If your company is not listed above or you would prefer to consult with us about the claim please complete the appropriate claim form below.

• Automobile Claim Report Form

• Property Claim (Home, contents, etc.) Report Form

Tips for being prepared in case you do experience a loss:

• Prepare for a Property Loss
  
• Prepare for an Auto Loss or Accident